Benjamin Franklin Charter School

General

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Accounts 5

• Accounts - First Time Login
• Accounts - Password Reset for Employees
• Accounts - Student Password Reset
• Accounts - Staff Password Policy
• Self Service Password Reset

Calendar 1

• Tandem - How to copy and paste from Word correctly

Citrix 3

• Connecting remotely to your VDI
• Connecting to Citrix Applications from ChromeOS
• Updating Citrix Workspace

Computer Peripherals 1

• Accessing Document Camera Software

Email 2

• Gmail Delegate Access
• How to remove the two dashes before the email signature

Examview 2

• Launch ExamView from ChromeOS
• ExamView: Access test banks and save files

Google 5

• Signing into Google Chrome First Time
• Shared Drive Help
• Using Google Drive
• Chromebox Login Error - Old Chromebox password
• Google Drive - Can't access G:

Network 1

• Connecting Personal Devices to Employee Wifi

Papercut 1

• Setup Scanning to Google Drive

SchoolMessenger 1

• Remove SchoolMessenger Block (Unsubscribed)

Software 2

• Adobe - Signing in to Creative Cloud Apps
• Papercut initial sign on

Tablets 0

IT Information

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Hours 1

• IT Office Business Hours